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Terms and Conditions

Welcome to the Shining Health website. The term ‘Shining Health’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following Terms & Conditions:

  • If you continue to browse and use this website, you are agreeing to these Terms and Conditions of use, which together with our Privacy Policy and Returns & Refunds Policy, convey Shining Health’s relationship with you.
  • Online shopping is, by its nature, shopping without physically examining the items prior to purchase. If you choose to purchase through our online shop, we will assume that you understand and accept that we cannot take responsibility if you purchase an item online and after receiving it, decide that you do not like its taste, smell, feel or appearance. We can, however, replace any items that are faulty. Please see our Returns & Refunds Policy for further information.
  • The Shining Health website is an information resource and should not be a substitute for medical advice, diagnosis or treatment. If you have any concerns or questions about your health, you should always consult with a health-care professional. It is your responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • We have taken great care in the preparation of the content of this website to ensure the details, descriptions and prices quoted are correct at the time of publishing. All prices are displayed including GST and exclusive of delivery charges. The total cost of your order is the price of the products ordered including GST where applicable at the current rate and delivery charges. Please refer to our Shipping Policy.
  • It is our normal policy not to leave items unattended when delivered for security reasons. If however you specifically request for your order to be left unattended, we take no responsibility for its replacement should the parcel go missing and be stolen and in this circumstance are not responsible for the replacement of missing items. Please note that our carrier's normal procedure is to leave a calling card in the event that you are not at your premises at the time of delivery as a security precaution.
  • The website content is subject to change without notice.
  • While we make every effort to provide an accurate, functional website to our best abilities, we provide the website, including all faults, errors and omissions “as is” and disclaim express or implied warranties regarding the accuracy of the content. We do not guarantee that the results obtained from the use of the products will meet your requirements or expectations. You use the website and the information it contains at your own discretion. Please note however that we have an effective returns and refunds policy which applies to items that are faulty.
  • As permitted by law, you agree to indemnify our directors, employees, owners and any other affiliated entities from all liabilities and claims that may arise from your use or misuse of the website. We reserve the right to refuse an order that you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per business or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by unauthorised persons.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. We have no control over the content, privacy, accuracy, or terms and conditions of these websites and recommend you read each individual website’s policies and conditions. You acknowledge and agree that we are not responsible or liable for the content or accuracy of these other websites or any resulting loss or damage which may arise from the use of any information contained on this website or links to other websites.
  • The website, including the information it contains, is intended for users in Australia. We make no representation that the website or services are applicable to, appropriate for, or available to users in locations outside of Australia. If you choose to access the website and services from a location outside Australia, you do so on your own initiative and you are responsible for compliance with local laws.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Shining Health will endeavour to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be fault free and access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new products, facilities or services.
  • Shining Health reserves the right to restrict, suspend or terminate your use of this website or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms and Conditions.
  • You may not use any robot, spider, scraper or other automated means to access the website for any purpose without our express written permission.
  • Use of this website, other than for the stated purpose, may give rise to a claim for damages and/or be a criminal offence.
  • If you are under 18, you must ask your parent/guardian before you email this website, ask us to email anything to you or before you purchase anything from the online shop. By continuing to use this website, you are confirming that you have received the consent of your parent/guardian. We recommend that all minors discuss these Terms & Conditions with their parents/guardians before making a purchase.
  • Your privacy is important to us. Please see our Privacy Policy for details about the information we collect and how we will use and protect it.
  • In rare cases, we may be unable to deliver large or heavy orders to some remote areas. Or a surcharge may be required. In these instances, a full refund can be made available.
  • By using the service, and/or by registering with us, you signify that you agree to these Terms and Conditions of Service, including that you agree to transact with us electronically, that you consent to the information practices disclosed in our Privacy Policy, and that you consent to resolve in the State of New South Wales, Australia any dispute that you may have with us, our suppliers, or the website. Note that we offer the website "as is" and without warranties as to the accuracy of the content.
  • We may change these Terms and Conditions at any time and post updates in this part of the website. If you disagree with the changes, you should cease using this website. Your continued use of this website after any changes signifies that you agree to the new Terms and Conditions.
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